Case Studies – Challenges and Solutions
This home received an extensive amount of damage during Hurricane Michael. Immediately after the storm, like many in the area, the homeowner contacted his insurance company to report the damage. The insurance then filed their claim and referred him to us for a roof inspection. Once there, the inspector noticed multiple missing shingles and a lot wind damage. It was obvious this home was in great need of a new roof and we had to make sure the home stay protected while we waited for the claim approval.
Our team set up a tarp to prevent any further damage until the new roof was installed. Soon enough the roof was approved for replacement and our installation team did what they do best. The old roof was replaced with Owens Corning Duration® Shingles in the color Driftwood.
Estimator: Peter Vasseur
Installation Contractor: Alan’s Roofing, Inc
Products Installed: Owens Corning Duration Shingles
After this Lynn Haven homeowner reported all the damage left by Hurricane Michael, her insurance company quickly referred her to Alan’s Roofing.
Our team of claims specialist was able to help and advise her through the entire process of her claim. Due to the urgency of the situation we immediately assisted her with all emergency services we provide. The roof was then tarped to prevent any further damage to the home. Soon enough the customer’s claim had been processed and she had been approved to get a new roof. After reviewing a few color options the customer chose Owens Corning Duration Shingles in the color Estate Gray. These shingles feature a Limited Lifetime Warranty, 130 MPH Wind Resistance Limited Warranty and an Algae Resistance Limited Warranty. The customer is also protected under Owens Corning’s Platinum Protection Roofing System Limited Warranty.
Insurance Company: Tower Hill
Claims Specialist: David Flowers
Installing Contractor: Alan’s Roofing, Inc.
This old, tile roof leaked every time it rained. The leaks went from the roof, down the wall, flooding out the kitchen floor. The homeowners were tired of the yearly maintenance and cleaning it required.
Cory Brown, the project manager knew exactly what needed to be done to solve their roofing problem. Our team removed the tile, restored the rotten wood and replaced roof with the Owens Corning Duration shingles in Antique Silver, a color required by their Homeowners Association.
Our customers are very pleased with the results. They can now enjoy their beautiful new roof, along with their Owens Corning Platinum Warranty, a 50 year non-prorated material and labor coverage.
Project Manager: Cory Brown
The homeowner contacted us because she was concerned she did not receive the proper inspection from her insurance company. She couldn’t have been more right. Upon our inspection our representative found significant shingle loss, crease caused by wind damage, and impact from debris. The home was clearly in great need of a new roof.
We were able to submit a request for a new adjuster, schedule a second inspection and gain approval for a roof replacement. The homeowner was happy to say the least.
Once all the proper documentation was completed, her project manager provided her a selection of color and materials to choose from for her new roof. The homeowner selected Owens Corning Duration shingles in the color Amber, upgraded her roof vents from turbines to Owens Corning VentSure®, Owens Corning WeatherLock® G to seal her deck, and our Standard 25 Year Manufacturer Warranty. The installation was quick, and she has already received compliments from her neighbors on the quality of our work.
The homeowner can look forward to years of security and satisfaction from her roof.
Project Manager: James Barone